Frequently Asked Questions
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What is OrthoNOW?
OrthoNOW offers a superior alternative to many traditional forms of orthopedic healthcare delivery, including emergency rooms and general urgent care centers. We treat broken bones, sprains, cuts, sports, and workers’ compensation injuries, chronic conditions, and offer Well-Being and sports medicine solutions — all on a walk-in basis.
Will I pay more by going to OrthoNOW?
OrthoNOW walk-in Center accept most insurances and charges competitive rates. We will even assist the uninsured with creative payment solutions. The OrthoNOW value is clear: save time and money by seeing an orthopedic specialist from the beginning!
What type of injuries does OrthoNOW treat?
OrthoNOW treats broken bones, sprains, cuts, foot/ankle, shoulder, back, knee, hand/upper extremity, bones/joints, muscle, work injuries, and sports injuries. View our Orthopedic Urgent Care Services.
What if I don’t have insurance?
OrthoNOW’s out-of-pocket costs are often significantly lower than hospital emergency rooms and general urgent care centers. Additionally, you have the opportunity to receive a definitive orthopedic diagnosis and treatment all at one facility — saving you time and money.
What insurance is accepted at OrthoNOW?
Each location is slightly different, so be sure to check directly with Center staff if you have any question about insurance coverage by calling (305) 537-7272. Get full list.
Do I need an appointment to be seen at OrthoNOW?
No appointment is necessary to see one of our musculoskeletal clinicians. Walk-Ins welcome.
What is orthopedic medicine?
Orthopedic medicine treats a wide variety of injuries and disorders in children and adults pertaining to the skeleton and its supporting muscles, joints/ligaments/tendons (musculoskeletal or MSK system).
What are OrthoNOW’s hours?
Locate the center nearest you in order to view its hours of operation.
Do you have waterproof casting materials?
Yes! We have waterproof casting materials in a variety of colors.
OrthoNOW accepts walk-ins…NO APPOINTMENT NECESSARY! Leave Fully-Treated In Less Than One Hour (including on-site X-Ray).
What is a telemedicine visit?
Telehealth (or telemedicine) involves the distribution of health-related services and information via electronic technology. A telemedicine visit is a video call with a patient and clinician over a secure network. Sometimes this is referred to as a televisit or virtual visit.
Why would I make a telemedicine appointment?
It’s much more convenient Improved work/life balance Less time away from work, or not having to pull kids out of school Privacy
Is this covered by insurance?
Insurance sometimes covers some telehealth visits in some states. The laws are being changed in Florida to make it easier to use your insurance for telehealth visits. In the meantime, we’ve established a low price and expect to be able to accept insurance in 2020.
What equipment do I need?
Smartphone is best, but an ipad/tablet will work. Strong wifi or mobile connection
Do I have to be in Florida at the time of the televisit?
Yes, our clinicians are licensed in the state of Florida. So regardless of your home state, you must be on Florida soil at the time of the visit.
Can my family be present for a televisit?
This is your choice. If you feel your loved one(s) presence would be helpful, we encourage them to be in the room. However, if you do not want them present due to privacy reasons that is also ok.
When should I go online for my scheduled televisit?
10-15 minutes before the start time
Will I be charged for a no-show?
We don’t currently charge for that. We haven’t had an issue with no-shows.
Do take credit cards?
Yes. In fact, you must enter your credit card information prior to the televisit.
Is telemedicine good for my community?
Telemedicine can help bring specialty care that would otherwise not be available, or that would require costly or difficult travel and lost time from work or school. If a remote specialist orders specific care, laboratory tests or prescriptions, they can be handled by the nearest OrthoNOW. Additionally, telemedicine takes costs out of the system, helping Read More »