Frequently Asked Questions

Here are answers to many of the questions we frequently receive. If you don’t see an answer to your question, contact us.

General FAQs

OrthoNOW is a specialized orthopedic urgent care center that provides fast, expert treatment for injuries, joint pain, and musculoskeletal conditions. We offer walk-in care with on-site X-rays, no referrals needed, and most insurance accepted.

Walk-ins welcome or schedule a visit

Whether it’s a sprain, fracture, or chronic pain, our team is here to help.

Walk-ins welcome! No appointment is necessary to be seen at one of our clinics.

If you prefer, you can book an appointment here: Locations

OrthoNOW treats sprains, fractures, acute (sudden) pain, chronic pain, arthritis, sports injuries, work injuries, and other muscle, bone, and joint issues.
Not sure if we can help? Just give us a call – we’re happy to guide you to the best care center: 305-537-7272.

OrthoNOW® accepts walk-ins. NO APPOINTMENT NECESSARY!

Locate the center nearest you to view hours of operation.

You can also call and speak with a team member: (305) 537-7272

Highly unlikely – in fact, most patients actually pay less at OrthoNOW than at ERs or hospital-based clinics.
We accept most insurance plans, offer clear self-pay pricing, and don’t charge hidden fees. Our goal is to minimize costly referrals and repeat visits. With on-site X-rays, MRIs, and orthopedic-trained providers, we’re often able to diagnose, evaluate, and treat your injury in one visit — saving you time, money, and an (expensive) trip to a surgeon’s office.

Have questions about cost or coverage? Just give us a call — we’re happy to help (305-537-7272).

You can get an X-ray during any visit and in most cases an MRI the same or next day upon request.
X-rays are available on-site at every OrthoNOW clinic and occur as a necessary component of nearly every evaluation. If you need an MRI, we’ll coordinate it quickly — often within 24–48 hours.
Our goal is to get answers fast so you can start healing sooner. Questions? Just give us a call (305-537-7272).

Uncategorized FAQs

Arthritis & Osteoarthritis FAQs

PRP (Platelet-Rich Plasma) therapy is a quick, non-surgical treatment that uses your body’s own healing cells to reduce pain and speed up recovery.

PRP is often used for arthritis, tendonitis, ligament or muscle injuries, and joint pain. It’s a great option if you’re looking to avoid or delay surgery, reduce reliance on medications, or if other treatments haven’t worked.

We draw a small sample of your blood, concentrate the platelets, and inject them into the injured area. The procedure is relatively painless, takes less than an hour, and promotes natural healing at the source of the problem.

Want to know if PRP is right for you? Just give us a call — we’re happy to help (30-5-537-7272).

Arthritis is inflammation of the joints that causes pain, stiffness, and reduced movement. There are many types, but the most common is osteoarthritis, which happens when the cartilage that cushions your joints wears down over time.

Arthritis can be caused by aging, injuries, repetitive motion, autoimmune conditions, or genetics.

If you’re feeling joint pain or stiffness, come see us — early care can make a big difference.

Have questions? Call us — we’re here to help (305-537-7272).

If you think you have arthritis, come visit an OrthoNOW where an orthopedic-trained provider can evaluate your symptoms, including X-ray imaging, and recommend the right treatment, from exercises and medications to advanced options like joint injections or PRP therapy. The sooner you get a diagnosis, the sooner you can start feeling better.
Have questions? Call us — we’re here to help (305-537-7272).

While osteoarthritis is a chronic condition, many people are able to manage their symptoms and stay active with the right care.
At OrthoNOW, we focus on reducing pain, improving joint function, and helping you avoid unnecessary surgery. A treatment plan may include physical therapy, lifestyle changes, medications, joint injections, or advanced options like PRP.
Everyone’s case is different — come see us to create a plan that works for you.

Common symptoms of arthritis include joint pain, stiffness (especially in the morning), swelling, limited range of motion, and a grinding or clicking feeling in the joint.
Symptoms can come on gradually and worsen over time — but early treatment can help.
If you’re noticing any of these signs, give us a call. We’re here to evaluate and guide you toward relief (305-537-7272).

Arthritis treatment depends on the circumstances, type, and severity, but the goal is always the same: reduce pain, improve function, and help you stay active.
At OrthoNOW, treatment may include physical therapy, medications, joint injections, bracing, lifestyle changes, or advanced options like PRP therapy.
There’s no one-size-fits-all approach — we’ll create a personalized plan based on your needs. Have questions? Call us anytime (305-537-7272).

Bracing, Splinting & Casting FAQs

Yes! We have waterproof casting materials in a variety of colors.

Cast removal is quick and safe.
We use a special vibrating saw that cuts through the cast without harming your skin. You might feel some warmth or tickling, but it shouldn’t hurt. Once the cast is off, your limb may feel stiff or weak for a short period— that’s normal. We’ll assess healing and guide you on next steps like physical therapy or gentle movement. In short, easy and nothing to worry about.
Have questions before your visit? Just give us a call (305-537-7272).

Braces help support, stabilize, and protect injured or weak joints and muscles.

They’re commonly used for conditions like sprains, arthritis, tendonitis, and post-surgical recovery. Braces can reduce pain, prevent further injury, and promote healing by limiting harmful movement while still allowing function. Not sure if a brace is right for you? Give us a call — we’re here to help (305-537-7272).

No — cast removal doesn’t hurt.
The tool we use is a special vibrating saw that cuts through the cast but won’t harm your skin. You might feel a tickling or warm sensation, but it’s usually quick and painless. If you have any concerns, just let us know — we’ll walk you through it.
Still have questions? Give us a call anytime (305-537-7272).

Covid-19 FAQs

Foot & Ankle Care FAQs

We treat a wide range of foot and ankle conditions — including sprains, fractures, tendonitis, plantar fasciitis, Achilles injuries, and sports-related trauma. Whether it’s a sudden injury or ongoing pain, our team can diagnose and treat it quickly so you can get back on your feet.
Not sure if we can help? Call us — we’ll point you in the right direction (305-537-7272).

Understanding this common overuse injury

Stress fractures, also called hairline fractures, are overuse injuries. When muscles, which act as shock absorbers, get tired, their ability to cushion bones decreases. Without the buffer, the added force can cause stress fractures.

Certain factors increase your risk of developing stress fractures, including:

  • Excessive physical activity with not enough rest between workouts
  • Consuming more than 10 alcoholic drinks a week
  • Having osteoporosis or osteopenia, a condition that results in weaker bones
  • Running more than 25 miles per week
  • Smoking
  • Suddenly increasing physical activity
  • Biomechanical errors during activity that load the bone

Foot & Ankle Injury & Pain Treatment in Miami

When pain or injury strikes your foundation, OrthoNOW’s on-site foot and ankle specialists are here to get you back on your feet as quickly as possible. For more information or to make an appointment, please call us at [phone-event location=”Content”] or drop by.  Walk-Ins welcome.

A sprained ankle usually causes pain, swelling, bruising, and difficulty walking or putting weight on it.
You might feel a popping sensation at the time of injury or notice the ankle feels unstable. The only way to know for sure is to get it evaluated — sometimes a fracture can feel very similar.
Visit an OrthoNOW clinic for a quick diagnosis and treatment plan, or call if you’re unsure what to do next (305-537-7272).

Telemedicine FAQs

Many insurance companies now cover telemedicine appointments, but coverage can vary depending on your specific plan. Contact your insurance provider to learn more about your coverage or speak with a team member who will be able to help you (305-537-7272).

Telemedicine is a fast, convenient way to get expert orthopedic care without leaving home.
It’s great for getting advice on injuries or pain, follow-ups, or reviewing test results. You’ll speak directly with an orthopedic-trained clinical who can guide your next steps — and if an in-person visit is needed, we’ll get you scheduled right away.
Have questions? Just give us a call (305-537-7272)— we’ll help you decide if telemedicine is right for your needs.

We recommend signing on about 10 minutes before your scheduled visit.
This gives you time to check your camera, audio, and internet connection so your appointment can start smoothly and on time. If you run into any issues, give us a call (305-537-7272)— we’re happy to help.

Telehealth is a way to connect with a healthcare provider through video or phone – avoiding/delaying the need to come into the clinic.
At OrthoNOW, telehealth lets you speak with an orthopedic-trained provider from the comfort of home. It’s great for injury follow-ups, reviewing test results, or getting expert advice on pain or movement issues.
Want to know if telehealth is right for your situation? Just give us a call (305-537-7272).

All you need is

  1. A device with a microphone & camera – such as a smartphone, computer, or tablet/iPad
  2. A strong WiFi or mobile/cellular connection

During a telehealth visit, your provider will review any available imaging or records, ask detailed questions about your symptoms, and guide you through movement tests on camera.
While some conditions do require an in-person exam, many can be accurately assessed remotely, especially follow-ups or straightforward issues. If we think you need to come in, we’ll help schedule the right next step.
Not sure if telehealth is a fit? Just give us a call — we’re happy to help (305-537-7272).

Don’t See Your Question?

Reach out to our team. We’re always here to help.

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