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Frequently Asked Questions
Have A Question Not Listed Here? Call Us: (305) 537-7272
What is OrthoNOW?
OrthoNOW offers a superior alternative to many traditional forms of orthopedic healthcare delivery, including emergency rooms and general urgent care centers. We treat broken bones, sprains, cuts, sports, and workers’ compensation injuries, chronic conditions, and offer Well-Being and sports medicine solutions — all on a walk-in basis.
Will I pay more by going to OrthoNOW?
OrthoNOW walk-in Center accept most insurances and charges competitive rates. We will even assist the uninsured with creative payment solutions. The OrthoNOW value is clear: save time and money by seeing an orthopedic specialist from the beginning!
What type of injuries does OrthoNOW treat?
OrthoNOW treats broken bones, sprains, cuts, foot/ankle, shoulder, back, knee, hand/upper extremity, bones/joints, muscle, work injuries, and sports injuries. View our Orthopedic Urgent Care Services.
What if I don’t have insurance?
OrthoNOW’s out-of-pocket costs are often significantly lower than hospital emergency rooms and general urgent care centers. Additionally, you have the opportunity to receive a definitive orthopedic diagnosis and treatment all at one facility — saving you time and money.
What insurance is accepted at OrthoNOW?
Each location is slightly different, so be sure to check directly with Center staff if you have any question about insurance coverage by calling (305) 537-7272. Get full list.
Do I need an appointment to be seen at OrthoNOW?
No appointment is necessary to see one of our musculoskeletal clinicians. Walk-Ins welcome.
What is orthopedic medicine?
Orthopedic medicine treats a wide variety of injuries and disorders in children and adults pertaining to the skeleton and its supporting muscles, joints/ligaments/tendons (musculoskeletal or MSK system).
What are OrthoNOW’s hours?
Locate the center nearest you in order to view its hours of operation.
Do you have waterproof casting materials?
Yes! We have waterproof casting materials in a variety of colors.
OrthoNOW accepts walk-ins…NO APPOINTMENT NECESSARY!
Leave Fully-Treated In Less Than One Hour (including on-site X-Ray).
What equipment do I need for a Telemedicine appointment?
A smartphone, Ipad or computer with a camera and microphone Strong wifi or mobile connection
Do I have to be in Florida at the time of the televisit?
Yes, our clinicians are licensed in the state of Florida. So regardless of your home state, you must be on Florida soil at the time of the visit.
Can my family be present for a televisit?
This is your choice. If you feel your loved one(s) presence would be helpful, we encourage them to be in the room. However, if you do not want them present due to privacy reasons that is also ok.
When should I go online for my scheduled televisit?
10-15 minutes before the start time
Will I be charged for a no-show?
We don’t currently charge for that. We haven’t had an issue with no-shows.
Do you take credit cards?
Yes. In fact, you must enter your credit card information prior to the televisit.
Is telemedicine good for my community?
Telemedicine can help bring specialty care that would otherwise not be available, or that would require costly or difficult travel and lost time from work or school. If a remote specialist orders specific care, laboratory tests or prescriptions, they can be handled by the nearest OrthoNOW. Additionally, telemedicine takes costs out of the system, helping... Read More »
My son fell and twisted his ankle. Where do I take him now? Can a Telehealth consult help with diagnosis?
Definitely, you can start a telehealth consult to get a diagnosis. For a minimum fee, you can request a telehealth visit from the comfort of your home. 3-Easy Steps to Start your TeleHealth e-Visit Now (use code “orthonow”): Download the Ortholive mobile app from Google Play or App Store – direct links provided below Sign... Read More »
How do I get x-rays on my knee now? I understand hospitals may not be the best place to go.
First, if you need an orthopedic consultation, please request a telehealth visit from the comfort of your home. During the virtual consultation, one of our orthopedic specialist can give you a diagnosis and determine if you need X-rays or not. 3-Easy Steps to Start your TeleHealth e-Visit Now (use code “orthonow”): Download the Ortholive mobile... Read More »
I think I hurt my shoulder doing work at home. Couldn’t sleep due to the pain. Where can I get help?
If you need an orthopedic diagnosis due to a shoulder injury at home, you can start a Telemedicine e-visit for a minimum fee. Request a telehealth visit from the comfort of your home. 3-Easy Steps to Start your TeleHealth e-Visit Now (use code “orthonow”): Download the Ortholive mobile app from Google Play or App Store... Read More »