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Telemedicine FAQs

Home » Telemedicine FAQs

Telemedicine FAQs

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How will my doctor diagnose my condition without physically examining me?

During your telemedicine appointment, your doctor may ask you questions about your symptoms, medical history, and any previous treatments. They may also ask you to perform certain movements or exercises to help them evaluate your condition. In some cases, your doctor may request that you undergo additional tests or imaging studies. 3-Easy Steps to Start... Read More »

Can I share xrays/ studies with the orthopedic specialist during the telemedicine?

Yes. Our orthopedics specialists can review digital X-ray during your Telemedicine consult. They may recommend additional medical records, if necessary. Request a telehealth visit from the comfort of your home. 3-Easy Steps to Start your TeleHealth e-Visit Now (use code “orthonow”): Download the Ortholive mobile app from Google Play or App Store – direct links... Read More »

What is a telemedicine visit?

Telehealth (or telemedicine) involves the distribution of health-related services and information via electronic technology. A telemedicine visit is a video call with a patient and clinician over a secure network. Sometimes this is referred to as a televisit or virtual visit.

Why would I make a telemedicine appointment?

It’s much more convenient Improved work/life balance Less time away from work, or not having to pull kids out of school Privacy

Will my insurance cover telemedicine appointments?

Many insurance companies now cover telemedicine appointments, but coverage can vary depending on your specific plan. Contact your insurance provider to learn more about your coverage.

What equipment do I need for a Telemedicine appointment?

A smartphone, Ipad or computer with a camera and microphone Strong wifi or mobile connection

Do I have to be in Florida at the time of the televisit?

Yes, our clinicians are licensed in the state of Florida. So regardless of your home state, you must be on Florida soil at the time of the visit.

Can my family be present for a televisit?

This is your choice. If you feel your loved one(s) presence would be helpful, we encourage them to be in the room. However, if you do not want them present due to privacy reasons that is also ok.

When should I go online for my scheduled televisit?

10-15 minutes before the start time

Will I be charged for a no-show?

We don’t currently charge for that. We haven’t had an issue with no-shows.

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