By: Christine Dura The best way to ensure growth for your healthcare franchise is to focus on the customer experience. One method to tracking this is through a Net Promoter Score, which helps determine who many of your customers are satisfied with their experience at your business. Your Net Promoter Score (NPS) can help inform
How much do you know about PAs? PA Awareness Month Oct 6-12, 2017 Every year from October 6th to the 12th the American Academy of PAs (AAPA) celebrates and recognizes the PA profession and its incredibly important contribution to America’s healthcare system. This year, as we celebrate the profession’s 50th birthday, OrthoNOW joins AAPA to
By: Christine Dura You might think medical business opportunities need only to provide great care, and patients will come rolling in. But the branding of your business is what will get patients to be intrigued by your business in the first place. Branding is the personality of your business. It is a communication of characteristics,
By: Christine Dura Starting a healthcare franchise involves a lot of moving pieces. It can be difficult to know where to start in order to put your business on the quickest path toward success. Before you begin marketing or publicizing your business, you need to ensure it’s ready for patients. If your healthcare franchise has
Avoid the ER if possible Our team has worked hard to ensure all the OrthoNOW Centers are back in optimal conditions after Hurricane Irma. We’re happy to announce that as of September 18, 2017 all locations have resumed operations. Three of our four Centers were open late last week treating many patients that sustained injuries
By: Christine Dura Franchise models have long been successful for restaurants and gas stations, and now they are a profitable option for medical business opportunities. When physicians are able to take advantage of the franchise model to provide medical care in their area the community benefits. The structure of the franchise guides the physician through
By: Christine Dura Every healthcare franchise needs a map to chart the course of the business and stay on track. It comes in the form of a Policy & Procedure (P&P) Manual, which outlines your business practices for employees and business officials. When you have this manual, you and your team are prepared when problems
As featured in: Hospitals and other health care providers are increasingly opening urgent care centers to reach patients faster and more cost effectively. Urgent care centers cover a crucial gap between clinics and emergency departments. They are available for walk-in visits and their services aren’t as expensive as the emergency room, so they save money
Why Patients Benefit from Using an OrthoNOW Healthcare Franchise By: Christine Dura Some patients think healthcare franchises are not able to provide sufficient care for injuries. However, a recent study found that that orthopaedic emergencies are some of the most mis-handled of all cases in emergency rooms. Through an analysis of consultations of orthopaedic injuries