Frequently Asked Questions
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Will I pay more by going to OrthoNOW?
OrthoNOW walk-in Center accept most insurances and charges competitive rates. We will even assist the uninsured with creative payment solutions. The OrthoNOW value is clear: save time and money by seeing an orthopedic specialist from the beginning!
What is OrthoNOW?
OrthoNOW offers a superior alternative to many traditional forms of orthopedic healthcare delivery, including emergency rooms and general urgent care centers. We treat broken bones, sprains, cuts, sports, and workers’ compensation injuries, chronic conditions, and offer Well-Being and sports medicine solutions — all on a walk-in basis.
Is OrthoNOW seeing new patients, are walk ins still welcome?
Yes, we are seeing new patients and walk ins are welcomed but we are screening patients for potential COVID-19 exposure. The screenings will ask if you have any symptoms and for your recent travel history. It is in the best interest and safety of not only our staff but our patients that we perform these... Read More »
I’m sick and have an orthopedic injury as well, can I still come in?
If you are displaying symptoms of COVID-19 we ask that you stay home. Alternatively, we can schedule a Telemedicine appointment. We are doing this to maintain a safe environment for all patients and staff and prevent the spread of COVID-19. Learn more about Telemedicine at www.OrthoNOWlive.com
How much does a Telemedicine appointment cost?
Due to the current situation, effective immediately, we are reducing the price from $79 to $25 for a televisit. Patients pay in app with credit card. Learn more about Telemedicine at www.OrthoNOWlive.com
I had an appointment, but I am displaying symptoms, will I be penalized for missing my appointment?
If you are displaying symptoms and had an appointment, we will reschedule your appointment for when you feel better without penalization or schedule you for an immediate Telemedicine appointment. Please call the office immediately. Learn more about Telemedicine at www.OrthoNOWlive.com
I am worried I might have contracted COVID-19, what do I do?
Contact your primary care doctor if you are afraid you might have contracted Covid-19. They are the ones best suited to help you if that situation arises. Call Florida’s COVID-19 Hotline: 1-(866)-779-6121
When will you go back to regular hours?
We are following the situation closely every day to make sure that our patients and staff feel safe, check our website for any changes or updates: www.orthonowcare.com/. For accurate information about COVID-19 visit https://www.cdc.gov/coronavirus/2019-ncov/faq.html